- Provide set up, clean up and/or ongoing maintenance of any Customer Contact (CRM) database
- Process ongoing and scheduled customer card sending via the Send Out Cards system (monthly contract only)
- Assist with: collating booklets/hand out packages/mail outs, envelope labeling, product/promotional material labeling
- Send out (not create) bulk emails/mail outs to any leads generated from Trade Show attendance (phone call follow up not offered)
- Provide daily monitoring of a Facebook and/or Twitter account, solely to respond to customer questions/requests/shares
- Organize receipts and paper documentation to submit to an accountant, etc
- Provide an off-site vacation coverage call answering service, or do voice message/email check-in
- Provide temporary in-office call answering and front desk coverage (any additional admin duties to be performed while onsite will need to be discussed and confirmed at the time of booking)
- Be available for onsite office/home business or personal pick ups/deliveries; liaise with the delivery company as required
- Scan, copy, and assist with organizing photos/documents – business or personal
- Create resumes, cover letters, reference contact lists
Sales and Marketing Assistance
- Identify, set up and provide training to the company for their follow up processes regarding Customer Appreciation initiatives (preferably using Send Out Cards)
- Create and set up mail out marketing campaigns utilizing Send Out Cards
- Provide mystery shopping evaluations and staff observation visits
- Train a staff member on using Facebook/Twitter/Hootsuite, including review of Insight data
- Create + schedule posts on social media accounts (Facebook and/or Twitter); daily or weekly
- Assist with new staff hiring processes including initial telephone screening, resume reviews and interviewing of candidates, plus doing reference checks
If there’s something more specific you’re looking for help with, please call to discuss it.
Hourly rates vary based on the task + the location required for the work to be done.
- Onsite work will be charged a four hour minimum; available in Maple Ridge, Pitt Meadows, Mission
- Virtual work will be charged a two hour minimum.
- One time and short-term contracts are welcome!